Help Center

Frequently Asked Questions

Find answers to common questions about Hatch Zone. Can't find what you're looking for? Contact our support team.

Getting Started

What is Hatch Zone?

Getting Started

How do I sign up?

Getting Started

How much does Hatch Zone cost?

Getting Started

Do I need to be a developer to use Hatch Zone?

Projects & Uploads

What types of projects can I upload?

Projects & Uploads

How do I upload a project?

Projects & Uploads

Can I edit my project after publishing?

Projects & Uploads

What makes a good project listing?

Projects & Uploads

How many images can I upload per project?

Funding & Investment

How do investors find my project?

Funding & Investment

What happens when an investor is interested?

Funding & Investment

Does Hatch Zone take a percentage of investments?

Funding & Investment

Can I set a funding goal?

Funding & Investment

What if I want to sell my project outright?

Analytics & Performance

What analytics do I get?

Analytics & Performance

How can I increase my project's visibility?

Analytics & Performance

How is project ranking determined?

Account & Billing

How do I upgrade my plan?

Account & Billing

Can I cancel anytime?

Account & Billing

What payment methods do you accept?

Account & Billing

Do you offer refunds?

Account & Billing

Are there discounts for students or nonprofits?

Security & Privacy

Is my data secure?

Security & Privacy

Who can see my project?

Security & Privacy

Can I delete my account?

Security & Privacy

How do you handle intellectual property?

Still have questions?

Our support team is here to help. Get in touch and we'll respond within 24 hours.